# Deleting Desktop Wallet Chain Data

Some users have reported their Etho Protocol wallets have stop syncing. Usually the reason behind this is a corrupted chain. Users can easily remedy this by following this guide to delete the chain data and resync their wallets. Doing this will force the wallets to download a full, healthy version of the Etho Protocol blockchain.

{% hint style="info" %}
Regardless of whether you use the [original Etho Protocol desktop wallet](https://docs.ethoprotocol.com/wallets/using-desktop-wallets/broken-reference) for Windows or the [new wallet by @Taegus](https://docs.ethoprotocol.com/wallets/using-desktop-wallets/using-windows-etho-beta-wallet), the location of the chain data is the same as well as the process of clearing it.
{% endhint %}

## Windows

**Fastest and easiest is to delete from within the wallet.**\
**Under "Settings":**

![](https://3017469615-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LQea_R_7Q-vq_Ulyx5B%2F-MjM7Jn6nb9vT4sU-Dzy%2F-MjM7S_fxJk7_tYJkvrX%2FSkjermbilde%202021-09-12%20011043.png?alt=media\&token=dcdc6a85-57b5-499f-99bf-3e3459fc9633)

###

Manually:

### Step 1 - Locate Chain Data Folder

{% hint style="info" %}
Before beginning this process, make absolutely sure you don't have the Etho Protocol wallet running. The surest way to ensure it is to reboot your computer and start with the steps below.
{% endhint %}

Locate the **chaindata** folder. By default this will be located in `C:\Users\[username]\AppData\Roaming\Ether1\geth`

*`*alternatively`*\
*`C:\Users\[username]\AppData\`**`Local`**`\Ether1\geth`*

Replace `[username]` with the name of the user you're currently logged in as. The username will show up on the top-left of the start menu.

![Example chaindata folder found within the Ether1\geth folder](https://3017469615-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LQea_R_7Q-vq_Ulyx5B%2F-M5-CjRCr2t9bcnnlhTO%2F-M5-DB5F0CRdle02KeLF%2Fetho%20chain.png?alt=media\&token=3739b978-dbb2-477c-8614-79a50b7b5426)

### Step 2 - Delete chaindata

Delete the folder **chaindata**. This will clear the blockchain and enable you to resync your wallet. 

{% hint style="info" %}
**DO NOT DELETE ANY OTHER FILES BESIDES ''CHAINDATA''**

**DOING SO MAY RESULT IN THE LOSS OF ACCESS TO YOUR ETHO.**
{% endhint %}

### Step 3 - Launch the Etho Protocol Wallet

Relaunch your Etho Protocol wallet. You will not need to enter any keys, but it may take a while depending on your computing setup.

## macOS

### Step 1 - Locate Chaindata Folder

{% hint style="info" %}
Before beginning this process, make absolutely sure you don't have the Etho Protocol wallet running. The surest way to ensure it is to reboot your computer and start with the steps below.
{% endhint %}

Locate the **chaindata** folder. By default this will be located in

 `~/Library/Ether1/geth/chaindata`

Open a **Finder** window and navigate to **Go > Go To Folder** on the menu bar at the top

In the address bar input the location highlighted above in gray

![Example chaindata folder found within the  \~/Library/Ether1/geth/chaindata folder](https://3017469615-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LQea_R_7Q-vq_Ulyx5B%2F-LbPSjvt_vdKHI2qytde%2F-LbPUCOtqnddYepaTOes%2Fimage.png?alt=media\&token=cc1810df-c436-4226-af74-a948bc19e232)

### Step 2 - Delete Chaindata Contents

Select all objects within the **chaindata** folder and **delete** them.

### Step 3 - Launch the Etho Protocol Wallet

Relaunch your Etho Protocol Desktop wallet. You will not need to enter any keys, but it may take a while depending on your computing setup.

> Original content provided by Etho Protocol discord community member @almightyrosenberg#3994